The Data Use and Access Act 2025 requires every CQC-registered care provider to have a formal Data Protection Complaints Procedure. No exemptions. No extensions.
What We Do
From intake questionnaire to compliant documents in 10 working days.
Tell us about your care agency — the systems you use, how many service users, your data flows. Takes 15 minutes.
Our specialists write your DUAA procedure and DPIA from scratch. Not a template — bespoke to your agency.
You review the documents. We make any amendments. You sign off. Done.
Your documents are ready for inspection. We include implementation guidance and staff briefing notes.
Our Services
Click on any service to learn more about what it includes and why your agency needs it.
£400
Mandatory from 19 June 2026. A formal written procedure for handling data protection complaints — required by Section 164A DPA 2018.
From £1,500
Mandatory under Article 35 UK GDPR because you process health data. Maximum fine of £8.7m for not having one.
£1,750
Everything you need in one package: DPIA, DUAA procedure, and SAR handling. Save £550 compared to buying separately.
£400
Complete system for handling Subject Access Requests. Never miss the statutory 30-day deadline again.
18,000+
Care providers affected
£8.7m
Maximum DPIA fine
£400
DUAA procedure price
10
Working days delivery
0
Exemptions
Why Care Agencies Choose Us
We understand GPS call monitoring, MAR sheets, home access codes, Log my Care, Nourish, PCS — the specific risks that require specific compliance documentation.
Written specifically for your agency. Not templates.
10 working days from questionnaire to delivery.
Documents designed to satisfy regulatory scrutiny.
"We had been putting off GDPR compliance for years. Credit Boost Pro made it simple. The documents were thorough, bespoke to our service, and delivered faster than expected. Our CQC inspector was impressed."
Sarah Henderson
Registered Manager, Sunrise Homecare Ltd
The Risks of Non-Compliance
These are not theoretical risks. These are real enforcement outcomes.
Don't Wait Until June
We can have your DUAA complaints procedure ready in 5 working days. Start protecting your agency today.