Privacy Policy

1. Who We Are

Credit Boost Pro Ltd ("we", "us", "our") is a credit report consultancy company registered in the UK. We specialise in analysing credit reports and assisting individuals in disputing inaccurate or unfair entries with credit reference agencies and lenders, using legal frameworks including the UK GDPR, DPA 2018, and the Consumer Credit Act 1974.

Business Address:
86-90 Paul Street, London, EC2A 4NE

2. Purpose of This Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data. It also outlines your rights under the General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

By ticking the box and uploading your credit report, you acknowledge that you have read and agreed to this Privacy Policy.

3. What Data We Collect

We may collect the following information:

• Full name
• Email address and phone number
• Uploaded credit reports (Equifax, Experian, TransUnion)
• Address and postcode
• Date of birth (if provided on your credit report)
• Communication history and submitted forms
• IP address and browser/device type

We do not collect any unnecessary or unrelated information.

4. How We Use Your Data

We use your data to:

• Provide credit report analysis and dispute services
• Contact you about your case or request additional information
• Generate pre-drafted legal letters or complaints
• Submit disputes on your behalf to lenders or credit bureaus
• Maintain internal logs for legal and audit purposes

We do not use your data for marketing purposes unless you explicitly consent.

5. Legal Basis for Processing

We only process your personal data when at least one of the following applies:

• Consent: You have given clear consent (by ticking the checkbox)
• Contract: Processing is necessary for the performance of a service you requested
• Legal Obligation: We are required to retain data for compliance (e.g. HMRC, ICO)
• Legitimate Interest: We have a business interest in reviewing and analysing credit data, which does not override your rights

6. Who We Share Your Data With

We only share your data when necessary and strictly for service delivery, including with:

• Credit Reference Agencies (Equifax, Experian, TransUnion)
• Lenders or financial institutions you've named
• Our secure email and automation platforms (e.g., Airtable, Make, OpenAI for analysis)
• Legal advisors, if required by law

We never sell or rent your data.

7. How We Store and Secure Your Data

• All data is stored in encrypted, access-controlled environments (e.g., Airtable, secure cloud storage).
• We use TLS encryption on all web forms and emails.
• Files are retained for up to 6 years for compliance and evidence purposes.
• We implement access controls, audits, and activity logs.

8. Your Rights Under UK GDPR

You have the right to:

• Access a copy of your data
• Request correction of inaccurate data
• Request deletion (the "right to be forgotten")
• Restrict or object to processing
• Withdraw consent at any time
• File a complaint with the ICO (Information Commissioner's Office)

To exercise your rights, email us at: help@creditboostpro.co.uk

9. Cookies & Tracking

Our website may use cookies for basic analytics and form submissions. You can manage cookie preferences in your browser settings.

We do not use tracking pixels or third-party ad tools like Facebook Pixel without consent.

10. Children's Data

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published at:
https://www.creditboostpro.co.uk/privacy-policy

12. Contact Us

For any data-related questions, contact us at: